Booking a courier is easy — but what happens next? If you’ve ever wondered what goes on behind the scenes after you hit “submit” on your delivery request, this post is for you.
At On The Clock Logistics, we believe in transparency, speed, and reliability. Here’s a peek into our process once you book a job with our courier services in Colorado.
Step 1: Your Order is Reviewed by Our Dispatch Team
Once your courier request is received — whether through our online form, phone, or email — our dispatch coordinators get to work.
They review:
- Pickup & delivery locations
- Type and size of item(s)
- Requested service speed (same-day, next-day, scheduled, etc.)
- Any special handling needs (e.g., fragile, medical, time-critical)
Need a custom delivery plan? We’ll build it on the fly.
Learn more about our flexible courier solutions across Colorado »
Step 2: We Match You With the Right Driver & Vehicle
Next, we assign the best-fit driver and vehicle from our fleet — which includes:
- Cars for small document or legal deliveries
- Cargo vans and sprinters for medical, retail, and general items
- Box trucks for larger or palletized freight
- TSA-certified couriers for air freight or secure cargo
Every driver is vetted and equipped with real-time tracking tools so we can monitor your shipment from start to finish.
Step 3: Pickup & Confirmation
Your driver heads to the pickup location, armed with clear instructions and your delivery details. If requested, we can provide:
- Photo confirmation
- Signature upon delivery
- Real-time status updates
For time-sensitive jobs, we prioritize direct routes and minimum handoffs to reduce delay risk.
Need proof of delivery? It’s all part of our reliable courier services in Colorado promise.
Step 4: Live Tracking & Updates (If Needed)
Want to know exactly where your package is? You can request real-time updates or coordinate changes with our dispatch team at any time. We stay in touch — from first mile to last.
Need to change a location mid-run? We’ll adapt on the fly. Flexibility is part of what makes OTCL a trusted logistics partner across Colorado.
Step 5: Delivery & Completion
Upon delivery, we confirm:
- Delivery was made on time
- Drop-off conditions were secure
- Any delivery instructions were followed
Once the job is complete, we send any required documentation (POD, signature, image) and finalize your invoice — with no surprise fees.
Transparency and consistency are core to our courier services model »
Bonus: What You Don’t See (But Makes a Big Difference) Behind the scenes, we’re constantly:
- Optimizing routes for speed and cost
- Monitoring road, weather, and airport conditions
- Coordinating TSA clearance (when applicable)
- Supporting clients through live dispatch communications
It’s what keeps our on-time delivery rate high — and your trust even higher.
Ready to Book a Courier in Colorado?
Whether it’s your first time booking or your hundredth, you can count on On The Clock Logistics to handle it with precision.
🚀 Need a package moved now? Book courier services in Colorado »
